Updated on : 15th April 2026

Salteen – Banaras ka Swad

 

1. What products do you offer?

We offer a curated range of traditional Indian snacks including:

  • Achar (Pickles) – Mango, Lemon, Amla, Garlic, Mix & more
  • Namkeen – Ratlami Sev, Alu Bhujia, Moong Dal, Banana Chips, etc.
  • Ladoo – Alsi, Dry Fruits and more

Our products are freshly made, authentic and home-style.

 

2. Do you deliver all over India?

Yes! We deliver pan India using trusted courier aggregator iCarry

 

3. What are the shipping charges?

  • Free shipping on orders above ₹499
  • ₹45 shipping charge on orders below ₹499
 

4. Do you ship internationally?

No! Currenly we do not ship outside India. Kindly contact us on WhatsApp at +91-8108698794 for more details.

 

5. When will I receive my order?

  • Domestic orders: 2–7 business days after dispatch depending on Pincode
 

6. What payment options are available?

We use Razorpay for safe and secure payments. You can pay via:

  • Credit/Debit Cards
  • UPI (Google Pay, PhonePe, etc.)
  • Net Banking
  • Wallets (Paytm, Mobikwik, etc.)
 

7. Can I cancel my order?

Yes, but only before it is dispatched. Once shipped, cancellation is not possible. Please email us or message on WhatsApp as soon as possible.

 

8. What if I receive a damaged or wrong product?

We’re sorry if that happens! Please contact us within 48 hours with photos and an unboxing video. We’ll quickly arrange a refund or replacement.

 

9. Are returns accepted?

As we sell food items, returns are not accepted unless:

  • The product is damaged
  • You received the wrong item
 

10. How can I track my order?

You will receive a tracking link via email and/or WhatsApp once your order is shipped.

 

11. How do I contact customer support?

We’re happy to help!