Last Updated: 15th April 2026

At Salteen, we’re committed to delivering your favorite Pickle and Snacks – right to your doorstep as quickly and safely as possible. Please review our shipping and delivery terms below:

 

Shipping Coverage

  • We deliver across India (All States & Union Territories)
  • We currently do NOT offer international shipping

Shipping Charges

  • ₹45 flat shipping charge on all orders below ₹499
  • Free Shipping on orders above ₹499

Order Processing & Dispatch

At Salteen, freshness is our priority. Our dispatch timelines vary based on product type:

🥭 Pickles

  • Orders are processed within 24 hours
  • Dispatched same day or next day

🍘 Snacks & Ladoos

  • Since these products have a shelf life of around 4 months, we aim to deliver maximum freshness
  • Orders are usually prepared fresh and shipped within 1–2 days

Delivery Timeline

  • Estimated delivery time: 3–7 business days
  • Delivery may take longer for remote or rural locations
  • Timelines may vary due to:
    • Weather conditions
    • Logistics constraints
    • High order volumes (festivals/sales)

Shipping & Courier Partners

  • We use iCarry.in as our shipping aggregator
  • iCarry works with multiple courier partners
  • The courier is automatically selected based on:
    • Your PIN code availability
    • Fastest delivery option
    • Service reliability in your area

Our goal is to always choose the fastest and most efficient courier partner

Order Tracking

  • Once your order is shipped, you will receive:
    • Tracking details via Whatsapp / Email, or SMS (where Whatsapp is unavailable)
  • You can track your shipment in real-time using the provided tracking link

Delivery Attempts

  • Courier partners will typically attempt delivery 2–3 times
  • If unsuccessful due to:
    • Incorrect address
    • Customer unavailable
  • The order may be returned to us and re-shipping charges may apply

Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

  • Unforeseen logistics issues
  • Weather disruptions
  • Regional restrictions

We request your patience and understanding in such cases.

Incorrect Address

  • Please ensure that your shipping details are accurate
  • Salteen is not responsible for delays or losses due to incorrect information provided by the customer

Damaged / Missing Orders

At Salteen, we take full responsibility for ensuring your order reaches you safely and in perfect condition.

If you receive a damaged package, broken jar or leaked product, simply:

  • Click a clear photo of the issue
  • Share it with us on WhatsApp or Email within 48 hours of delivery

We will send you a replacement at no extra cost – no questions asked.

And don’t worry about the product you’ve already received, you’re absolutely free to use it, consume it or discard it as you prefer.

 

Need Help?

We’re here for you! Reach out to us for any shipping or delivery concerns:

Agadya International
Email: social@salteen.com
WhatsApp: +91-8108698794
Website: www.salteen.com