Last Updated: 15th April 2026

At Salteen, a brand owned and operated by Agadya International (hereinafter referred to as “we”, “our”, or “us”), we value your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from our website: www.salteen.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

When you use our services or place an order on salteen.com, we collect the following types of information:

a) Personal Information

  • Full Name
  • Contact Number
  • Email Address
  • Shipping & Billing Address
  • Payment Method Information (processed via Razorpay, not stored by us)

b) Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited and Time Spent
  • Date and Time of Visit
  • Referral Source
 

2. How We Use Your Information

We use the collected information to:

  • Fulfill and deliver your orders
  • Communicate order updates via email, SMS or WhatsApp
  • Respond to your customer support requests
  • Improve the functionality and user experience of our website
  • Send promotional communications (only with your consent)
  • Prevent fraud and ensure website and transaction security
 

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to:

  • Remember your preferences
  • Understand browsing behavior
  • Improve site performance
  • Show personalized content and offers

You may choose to disable cookies via your browser, though this may affect site functionality.

 

4. Sharing of Your Information

Your personal information is shared only when necessary, including with:

  • Courier Aggregator: iCarry.in
  • Payment Gateway: Razorpay
  • Customer Support or Email Service Providers
  • Government or law enforcement agencies, when legally required

We do not sell, rent, or trade your personal data to any third party.

 

5. Data Security

We implement appropriate technical and organizational measures to secure your data. All payment transactions are processed through secure, encrypted gateways. While we strive to protect your data, we cannot guarantee 100% security over the internet.

 

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data (where legally applicable)
  • Opt-out of promotional communications

To exercise these rights, please contact us at social@salteen.com or WhatsApp us at +91-8108698794.

 

7. Third-Party Links

Our website may include links to other sites. We are not responsible for the content or privacy practices of these third-party websites.

 

8. Policy Updates

We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes. Updated versions will be posted with the revised date at the top of this page.

 

9. Contact Us

For any privacy-related concerns or questions, feel free to reach out:

Agadya International
Website: www.salteen.com
Email: social@salteen.com
WhatsApp: +91-8108698794